We advise against cleaning in the dishwasher. Please hand wash each glass after use.

No, our handmade glasses are NOT microwave-safe.

The glasses could crack under sudden changes in temperature. Please do not fill cold glassware with hot water or heated glassware with cold liquid.

We currently ship to the entire United States, Canada, and all US Military locations around the world via their APO, FPO & DPO addresses. In addition, we ship to Puerto Rico, Guam, the US Virgin Islands, and Saipan. Shipments to locations outside of the contiguous 48 states may experience slightly delayed shipping times.

Our warehouse in California.

Standard shipping is free on all purchases for orders originating in the continental US above a certain total value. Orders below this are charged shipping rates depending on the product. Shipping to Canada, Hawaii, Alaska will come at an additional cost. You can see specific shipping charges once you checkout.

At this time, we only offer standard shipping. Apologies for the inconvenience.

All orders are processed within 3-5 business days. Please note orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Delivery details will be provided in your confirmation email.

We will send you an order confirmation email with your order # in your inbox.

If you’re having trouble finding it, search hello@aderiaglass.com. Be sure to check your spam folder there too!

Don’t worry, we’re here for you! Please contact through our contact page.

We start work on your order as soon as we can after you place it, so it is unlikely that we will be able to make any changes or modifications after you’ve placed the order, but we'll always do our best to help!

If you wish to make an adjustment, please contact us hello@aderiaglass.com. We'll get back to you as soon as we can!

We're working with our fulfillment center to offer custom notes and gift wrap for orders, but unfortunately cannot offer those services at this time.

Please read our return and exchange policy, available on our website. If you purchased our products via Amazon or another distributor or retailer, you will need to proceed with the seller regarding a return or exchange.

If you purchased from our website (aderiaglass.com) or have a specific question about your order, please contact us at hello@aderiaglass.com and we'll help you take it from there!

Return can take up to 14 days from the date shipped to arrive back to us and can take up to 3 weeks from the date received to be processed. We’ll send you an email once the returned items have been received and another one confirming when your refund has been processed. If you’ve waited more than 3 weeks with no email from us, please email us at hello@aderiaglass.com.